Thank you for shopping with us. We understand that sometimes items may not meet your expectations, and we are committed to providing you with a satisfying customer experience. Below are the details of our Return and Refund Policy.


Customers are eligible to return items that are damaged or not as described (wrong product) within 7 days of receipt. To initiate a return, please follow these steps:

  1. Contact our Customer Service team via email or phone (provide contact details) within 7 days of receiving your order.
  2. Provide a detailed description of the problem and attach photographic evidence (if applicable).
  3. Wait for a return approval notification from our team, which will include instructions on how to send back the product.

Please note that items must be returned in their original condition and packaging. Items that have been used or altered will not be accepted for return.


Please allow up to 10 business days for your refund to be processed. You will be notified once the refund has been completed.

Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund request. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.

Refund Coverage

  • Product Price: The full purchase price of the product will be refunded.
  • Return Cost: Costs associated with returning the product will also be refunded.

Refund Method

  • The refund will be issued through Bkash/Nagad. Please provide your Bkash/Nagad account details when initiating a return.


Please note that certain types of items cannot be returned, such as perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Contact Us

If you have any questions on how to return your item to us, contact us at:

We value your business and are here to provide you with the best possible service. Thank you for choosing us.